Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team of 30 based in San Francisco’s Financial District, serving some of the world’s largest enterprises

As our Office Manager, you’ll own day-to-day office operations where you will foster a welcoming and productive environment ensuring that the team has what they need to do their best work. You’ll manage vendors, coordinate events, oversee facilities, and play a key role in employee onboarding and culture initiatives.

Responsibilities

• Oversee daily operations of the SF office—workspace organization, supplies, mail, and vendor management

• Support new hire onboarding and team events

• Manage office budgets, ordering, and vendor relationships (catering, cleaning, maintenance, etc.)

• Coordinate internal meetings, offsites, and company events

• Manage access, security, and workplace tools (badges, IT requests, seating plans)

• Serve as the point of contact for building management and external visitors

• Contribute to culture initiatives—birthday celebrations, team lunches, and milestone recognitions

• Support executive and operations teams with scheduling and logistics as needed

Qualifications

• 2+ years of experience in office management, operations, or administrative roles (startup experience preferred)

• Excellent organizational and time management skills; you thrive in a fast-moving environment

• People-first mindset with a passion for building positive team culture

• Strong communication and problem-solving skills

• Proficient in Google Workspace, Slack, and modern office tools

• Comfortable working onsite in San Francisco 5 days per week
  

Benefits

• Daily collaboration with founders, shaping the core product vision.

• Exposure to and collaboration with design and research leaders at top global brands.

• Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Compensation Range: $70K - $90K